Frequently Asked Questions

Here are some of our most asked questions. Can’t find what you need? Contact us.

The following files are accepted: .jpg, .jpeg, .psd, .tif, .tiff, .eps, .ai, .pdf, and .png.

We recommend that you send .PDF because these files are easier to handle and will likely speed up your turnaround time.

All files should always start and end in CMYK color mode.

We only accept 300 dpi files and no less.

Please keep all text and anything you do not want cut at least .125″ away from the cut line.

When sending a .psd or .pdf file, please be sure you include crop marks so we can cut the job correctly.

  • 4/1- Four over one = Full color on the front & 1 color on the back.
  • 4/4- Four over Four = Full color on both the front & back.
  • 4/0- Four over zero = Full color on the front, but no color on the back.

No. We are specifically set up to process one side at a time, and this requires that each side of a job must be on a separate file.

When sending artwork, do not send extra files, like proofs or samples, because they might get printed. Only send the files you need printed.

Rich black is an ink mixture of solid black, 100% K, with additional CMY ink
values. This results in a darker tone than black ink alone. If you print black
alone as 100% K, the resulting black may not be as dark as you might like.
We recommend using C 60 M 40 Y 40 K 100 This will give you a deep, dark, rich black.

When using a blue in your design, always make sure to leave at least a 30% difference in your Cyan and Magenta values.

100% C 100% M 0% Y 0% K

Blue is close to purple in the CMYK spectrum. Remember, use a low amount of magenta whenever using high amounts of cyan to avoid purple.

Example: C-100 M-70 Y-0 k-0

Grayscale images that are converted to CMYK will have a color shift in the final print. That shift may be green or yellow.

Always check the CMYK values of your grayscale in the final CMYK document. If there are other values other than K in your grayscale image, there is a chance that the color will vary. To eliminate all values other than K, use your Channel Mixer (adjustment layer) in Photoshop, then click “Monochrome” and adjust accordingly.

The easiest way to accomplish this is to click on this link and email us all the details to your custom order quote or just simply give us a call at 702.530.6277
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